How to Contact Punch Support

Reach Punch support via WhatsApp chat, email, or phone — here's how to get help quickly.

Written By Archit Sunat

Last updated 27 days ago

Three Ways to Reach Punch Support

  1. Live WhatsApp Chat — the fastest way to get help. Available during market hours and beyond. You can chat with the support team directly on WhatsApp.

  2. Email — write to support for detailed queries, account issues, or documentation requests. Good for non-urgent issues where you need a paper trail.

  3. Phone — call the Punch support team directly for urgent issues like order problems during market hours or account access issues.

  4. Builder’s Lab - For persistent issues but non-urgent issues, you can also post them on the Issues board of the Builder’s lab

Tips for Faster Resolution

  • Include your registered mobile number or client ID

  • For order issues: share the order ID, scrip name, and time of the trade

  • For fund issues: share the UTR number or transaction reference

  • Attach screenshots if something looks wrong on screen

When to Use Which Channel

Use WhatsApp for quick questions, email for documentation or complaints, and phone for urgent trading issues that need immediate attention.

For specific contact details (phone numbers, email addresses), see Punch Support Contact Details.