Login & Access
Sign in, reset your PIN, and fix login issues.
- I am unable to log in, what should I do?Step-by-step troubleshooting for common Punch login problems.
- How safe is the login system for Punch?Punch uses 2-factor authentication combining your PIN and biometrics to keep your account secure.
- How to Log In to Punch for the First TimeSet up your PIN and biometric login after your Punch account is activated.
- Why do I have to log in every day?Punch automatically logs you out each night as a security measure.
- How do I log into Punch each day?Open the app and verify with your fingerprint or OTP to start trading.
- My biometric information is not working, what should I do?Troubleshoot fingerprint login failures on Punch with these quick fixes.
- I am not receiving OTP to log in, what should I do?OTP not arriving? Check your signal strength and try these troubleshooting steps.
- How can I reset my login PIN?Reset your 4-digit login PIN directly from the Punch app in under a minute.
- I don’t have biometrics on my phone, how can I log in?Phones without a fingerprint sensor can use OTP-based login instead.
- Why haven't I received my login credentials via email?Punch does not email login credentials. You create your own PIN and biometric login in the app.
- How to Log Out of PunchEnd your current session on Punch without affecting your registration, watchlists, or holdings.
- Logout vs Clear App Data on Punch — What's the Difference?Logging out ends your session. Clearing app data erases everything locally, like a fresh install of Punch.
- How to Switch to a Different Account on PunchPunch supports one account per installation. Reinstall the app or clear app data to switch to a different number.