<table style="minWidth: 75px"><colgroup><col><col><col></colgroup><tbody><tr><td colspan="1" rowspan="1">Channel</td><td colspan="1" rowspan="1">Contact</td><td colspan="1" rowspan="1">Availability</td></tr><tr><td colspan="1" rowspan="1">WhatsApp (Live Chat)</td><td colspan="1" rowspan="1">7304038691</td><td colspan="1" rowspan="1">Mon–Fri, 9 AM – 6 PM (messages accepted anytime)</td></tr><tr><td colspan="1" rowspan="1">Phone (Helpline)</td><td colspan="1" rowspan="1">7948222271</td><td colspan="1" rowspan="1">Mon–Fri, 9 AM – 6 PM</td></tr><tr><td colspan="1" rowspan="1">Account Opening</td><td colspan="1" rowspan="1">7941057311</td><td colspan="1" rowspan="1">Mon–Fri, 9 AM – 6 PM</td></tr><tr><td colspan="1" rowspan="1">Email</td><td colspan="1" rowspan="1">writetous@punch.trade</td><td colspan="1" rowspan="1">Responses within 1–2 working days</td></tr></tbody></table>For the fastest response, use WhatsApp. You can start a chat directly from the Punch app by tapping Help &amp; Support.<h2 id="7mw1lqkcbx1" data-toc-id="7mw1lqkcbx1">Quick Tips</h2><ul><li>Outside business hours? Drop a message on WhatsApp anytime — the team will respond the next working day.</li><li>From the app: Tap Help &amp; Support → Chat or Call to start a WhatsApp chat, or Call Support to call directly. You will see the estimated wait time before the call connects.</li></ul>Need to place a trade over the phone? See <a target="" rel="noopener noreferrer nofollow" class="link" href="https://builderslab.punch.trade/dashboard/articles/d1wqtquzzygs4v8l/9192767">How to Place an Emergency Trade on Punch.</a>

All Punch support channels — WhatsApp, phone, email, and emergency trading — in one place.

Punch Support Contact Details

Feedback

Feature tracker

What's new

Archit Sunat

Reach Punch support via chat, email, or WhatsApp.

Contact Support

Place trades over the phone when you can't access the Punch app. A charge of ₹50 per trade applies.

How to Place an Emergency Trade on Punch

Reach Punch support via WhatsApp chat, email, or phone — here's how to get help quickly.

How to Contact Punch Support

Vote on features, share ideas, and shape Punch's roadmap.

Builder's Lab

Builders Lab is the community platform where traders submit feature ideas, vote, and shape the Punch roadmap.

What is Punch Builders Lab?

Post a feature request on Punch Builders Lab with a clear description, screenshots, and your use case.

How to Submit a Feature Idea on Builders Lab

Upvote feature ideas on Punch Builders Lab to influence what gets built next. Punch Champions get 3× voting power.

How Does Voting Work on Builders Lab?

The Builders Lab roadmap shows every feature's status — from backlog to released — so you know what Punch is working on.

How to Track the Punch Roadmap on Builders Lab

Use the Issues board on Punch Builders Lab to report bugs, glitches, or technical problems you encounter.

How to Report a Bug on Builders Lab

Stay up to date with Punch product updates, new features, and bug fixes through the weekly What's New changelog on Builders Lab.

What is the What's New on Punch?

Update your details, download reports, and manage your profile.

Account Management

Close your Punch DEMAT account by raising a closure request from your profile.

How can I close my Punch account?

Add a secondary bank account on Punch to use an additional account for adding funds.

How to add a secondary bank account on Punch?

Add or update a nominee on your Punch account by submitting a nominee form via email.

How can I add a nominee on Punch?

Update your registered phone number on Punch by submitting an account modification form.

How can I update my phone number or email on Punch?

The daily margin statement is a summary of your trading margins, sent to your email on every trading day.

What's a daily margin statement, and how to understand it?

View or download your P&L statement from the Punch app or receive it via email.

Where can I access the Profit and Loss statement on Punch?

A CMR (Client Master Report) is a digitally signed document with your DEMAT account details.

What is a CMR?

View your ledger book from the Reports section in the Punch app.

Where can I access the ledger book on Punch?

Access your daily contract notes on Punch via email or the reports for tax filing and trade records.

How to Download Contract Notes on Punch

View your delivery holdings on Punch — check average buy price, current value, and unrealised P&L for each stock.

Understanding Your Holdings on Punch

Check your pending, executed, and cancelled orders on Punch — plus view detailed trade history for each order.

How to View Your Order Book and Trade History on Punch

Can I Apply for IPOs on Punch?

Stock transfers to or from your Punch Demat account are not yet available — here's what to expect.

Can I Transfer Stocks to or from My Punch Demat Account?

Open your account, set up the app, and start trading.

Get Started

Options and futures trading on Punch requires an F&O-enabled account. Here is what that means for you.

Why do I need an F&O trading account with Punch?

The application takes under 5 minutes. Approval by the exchange usually follows within 24 hours.

How long does it take to open an account with Punch?

Go from download to your first trade in four straightforward steps.

Step-by-Step Guide to Opening a Punch Account

Keep your Aadhaar, PAN, and one income proof document handy before you start.

What documents do I need to open an account with Punch?

Punch charges a one-time fee of ₹120 to open your Demat account. This covers the actual cost of verification and setup, with no profit margin added.

What is the account opening cost on Punch?

SEBI requires Aadhaar to be linked to your trading account. Punch uses DigiLocker to make this fast and secure.

How Aadhaar Verification Works on Punch?

Connect your savings account to Punch so you can transfer funds and start trading.

How to Link Your Bank Account on Punch?

Protect your investments by adding up to three nominees to your Punch trading and Demat account.

How to Add a Nominee During Account Opening?

Tips for getting your selfie and signature accepted on the first try during Punch account opening.

How to Upload Photo and Signature on Punch?

Punch uses Google sign-in to keep your account secure and make registration simple.

Why do I need a Gmail ID for registration?

A complete guide to choosing, submitting, and troubleshooting income proof during Punch account setup.

How to Submit Income Proof on Punch?

F&O activation unlocks options and futures trading on your Punch account after document verification.

What does activating an F&O account mean?

Check your Punch account application progress anytime from the Account Activation page in the app.

How do I track my application status on Punch?

Exchange rejections are rare but fixable. Learn the common causes and how to reapply.

What if my account gets rejected by the exchange?

SEBI requires every trading account to be registered with the stock exchange before you can place orders.

Why is my application being sent to the exchange?

KRA stands for KYC Registration Agency — and no, you do not need to know which one yours is.

What is KRA, and do I need to know my KRA?

Learn what to do while your Punch account is being reviewed, including how to explore charges and access the app early.

What is Account activation page?

Quick fixes if your income proof upload keeps failing during Punch account setup.

My income proof is not getting submitted on Punch, what should I do?

If your income document was rejected, here is how to fix and resubmit it on Punch.

My income proof got rejected, what should I do?

Punch auto-fetches bank statements through OneMoney. If you prefer, you can submit alternative income proof documents instead.

I can't see the option to upload a bank statement manually, what should I do?

Invite traders, earn rewards, and become a Punch Champion.

Referral Program

Punch Champions earn early feature access, 3× voting power, and free webinars by helping Punch grow organically.

What is the Punch Champions Program?

Earn Champion status by inviting 2 traders who place a trade, or by getting 50 votes on a Builders Lab feature idea.

How to Become a Punch Champion?

Your friend gets access to open a Punch trading account and trade at ₹1 brokerage using your invite code.

What Does My Invited Friend Get on Punch?

Check how many of your invited friends have installed, opened an account, and traded on Punch.

How to Track Invite Progress on Punch

Install, navigate, and get the most out of the Punch app.

App & Download

Use scroll and tap gestures to set values quickly in the Punch order form.

How to Use Gestures in Punch

Monitor positions, orders, and technical indicators without leaving the chart screen.

Positions, orderbooks and indicator panes

Learn the two main areas of Punch — the chart-based trading screen and the bottom navigation panel.

How to Navigate the Punch App

Punch is a SEBI-registered broker built on 8+ years of capital-market experience.

How safe is it to trade with Punch?

Punch works only with its own demat and trading account. External broker accounts cannot be linked.

Can Punch be linked with any other broker?

Punch is only available through official channels. APK files are not provided.

Where can I get a Punch APK?

Trade on any computer using Punch Desktop — a browser-based terminal with no downloads needed.

Is Punch available on desktop, laptop, PC, or Mac?

Punch is currently available only on Android. iOS support is not yet available.

Is Punch available on both Android and iOS?

Get Punch for free on Android from the Google Play Store.

Where can I download the Punch app?

The status bar at the top of the Punch Dashboard shows market status, a live clock, and network alerts.

What is the Custom Status Bar on Punch's Dashboard?

Access your watchlist, option chain, positions, orders, holdings, funds, and support in one tap.

How to use Jump To shortcuts in Punch

After every app update, Punch shows you what changed — new features and bug fixes — in a swipeable card flow.

How does What's New work in Punch?

Scalper-focussed tools for high-frequency trading.

Tools for Scalpers

Scalper Joystick is a one-tap trading overlay for Nifty, Sensex, and BankNifty index options on Punch.

What is Scalper Joystick on Punch?

Configure lot size, stop-loss, target, and trailing stop presets for each index in Scalper Joystick on Punch.

How to Set Up Scalper Joystick Presets?

Switch to Limit/Trigger order type in Scalper Joystick to drag a price line on the chart and place limit or trigger orders on Punch.

How to Place Limit Orders with Scalper Joystick

In split view, Scalper Joystick syncs with the active chart. Tap a chart to switch which contract the joystick trades.

How to Use Scalper Joystick in Split Chart View

In scalper mode, reposition pending orders by dragging them to a new price level directly on the chart.

How to drag and drop limit and trigger orders on Punch

Customise charts, add indicators, and use drawing tools.

Charts & Indicators

Search instruments, tap quick-access chips, or browse the option chain — all from one screen.

How to Select Scrips on Punch

Punch focuses on technical analysis and charting tools. Fundamental data is not available.

Does Punch provide fundamental analysis data?

Long-press any chart to bring up the crosshair and see precise OHLC values for each candle.

How to activate the crosshair on Punch?

From 30-second scalping charts to monthly views, Punch offers timeframes for every trading style.

What chart timeframes are available on Punch?

Open an option price chart from search, the order form, or the Call/Put line on your index chart.

How can I access the option chart on Punch?

Punch shows the next 6 weekly and 2 monthly expiry contracts, with an easy way to switch between them.

How many expiries are available on Punch, and how can I view them?

Punch covers all NSE and BSE indices plus all NSE stocks for equity and options trading.

What scrips are available on Punch?

The spot chart is the primary reference for most options traders, and Punch builds key features directly on top of it.

Why is the default chart on Punch a spot chart?

See option strike prices plotted directly on your index or stock chart, with toggles for Call, Put, and PnL lines.

How to Use Call/Put Lines on Punch Charts

Switch between Candlestick, Line, Bar, Heikin Ashi, and Renko charts from the settings menu.

How to Change Chart Types in Punch

Expand any chart to fill the entire screen for focused, distraction-free analysis.

How to Use Fullscreen Charts on Punch

Find futures contracts by typing any company name — no special keywords or suffixes needed.

How to Search Futures Contracts on Punch

The Fair Value Gap (FVG) indicator draws support and resistance zones where price left behind an imbalance on Punch charts.

How to Use the FVG Indicator on Punch

Punch shows both the real market price and the smoothed Heiken Ashi close on the price axis so you always know the actual traded price.

How to read LTP on Heiken Ashi charts in Punch

Mark support, resistance, or target levels on any chart using the crosshair's plus button on the price axis.

How to Plot a Horizontal Line on Punch Charts

Switch any supported indicator from the default Close price to Open, High, Low, HL2, or HLC3 in a few taps.

How to Change Indicator Source in Punch

Browse all 50+ technical indicators on Punch, organised by category, with instructions for adding and customising them.

Which chart indicators are available on Punch?

Punch offers three pivot point types — Standard, Camarilla, and Fibonacci — on all charts.

What pivot points are available on Punch?

When you hover on one chart in split view, the crosshair appears on all other charts at the matching time.

Crosshair Syncing in Punch Split Charts

The on-screen back button lets you return to the previous chart or screen — except in Split View, where it is hidden by design.

How does the back button work on Punch?

Punch offers five line drawing tools — Horizontal Line, Horizontal Ray, Vertical Line, Trendline Ray, and Extended Line.

What Line Drawing Tools Are Available on Punch?

Change body colours, borders, and hollow candle mode for Candlestick and Heikin Ashi charts on Punch.

How to Customise Candlestick Chart Colours on Punch

Change colours, thickness, and styles for Line, Bar, and Renko chart types on Punch.

How to Customise Line, Bar, and Renko Styles on Punch

View two charts side by side on Punch to compare instruments, track an underlying with its options, and trade on both.

How to Use Split View on Punch

Visualise open interest across option strikes as horizontal bars on your chart to spot support, resistance, and institutional positioning.

How to use the OI Profile on Punch charts

Set stop losses and protect your trades from sudden moves.

Stop Loss & Protection

Your protection stays active until it gets triggered, the contract expires, or a corporate action takes place.

What is the validity of a Protected order on Punch?

Protection orders currently work only on existing positions. Bracket orders for entry-level SL and target are coming soon.

Channel	Contact	Availability
WhatsApp (Live Chat)	7304038691	Mon–Fri, 9 AM – 6 PM (messages accepted anytime)
Phone (Helpline)	7948222271	Mon–Fri, 9 AM – 6 PM
Account Opening	7941057311	Mon–Fri, 9 AM – 6 PM
Email	writetous@punch.trade	Responses within 1–2 working days